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Case study

A review loop for translated counseling material

Japanese Biblical Counseling Association

Japanese reviewers comment on machine-translated drafts phrase by phrase, and their corrections export straight back into the translation process.

The problem

JBCA translates English biblical counseling material into Japanese. Draft review was happening in documents and email threads, which made it hard to see which paragraph a comment referred to, and harder still to feed corrections back into the next draft.

What we did

We built a review tool where Japanese reviewers read the English and Japanese side by side, comment on a specific phrase or a whole paragraph, and resolve threads as they go. Reviewer feedback exports in a structured form so it can be fed straight back into the translation process.

Result

The tool is live on the JBCA staff site and open to everyone already on it, including the reviewers and proofreaders doing the translation work — no separate accounts or onboarding required.

What changed for the people using it

A review loop for translated counseling material
AspectBeforeAfterChange
Where review happensDocuments and email threadsOne tool, English and Japanese side by sideIn one place
What a comment points atDescribed in prose, often ambiguousAn exact phrase or paragraphUnambiguous
Getting corrections backCopied out by handExported in a structured formAutomated
Who can take partWhoever was on the email chainEveryone already on the staff siteNo new accounts